Privacy Policy

Introduction

Only Valid Emails by Agency Evolution ("we," "our," or "us") operates onlyvalidemails.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B email verification service.

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

• Account Information: Name, email address, and company name (optional)
• Email Lists: Email addresses you upload for verification
• Payment Information: Processed securely through Paddle (we don't store complete card details)

Automatically Collected Information

• Usage Data: API calls, verification requests, and feature usage
• Log Data: IP addresses, browser type, pages visited, timestamps
• Cookies: Session tracking and activity monitoring

How We Use Your Information

• Service Delivery: Processing email verifications through our 12-layer engine
• Account Management: Managing accounts, processing payments, customer support
• Service Improvement: Analyzing usage patterns and developing new features
• Communication: Service announcements and marketing (opt-out available)
• Security: Detecting fraud, preventing abuse, addressing technical issues
• Compliance: Meeting legal obligations and enforcing Terms of Service

Data Processing

Email addresses are processed through our 12-layer verification engine at up to 1,770 emails per minute. Verification results include validity status, deliverability scores, and technical data.

Data Retention

• Account Data: Duration of active account + 90 days
• Verification Results: 12 months or while account is active
• Billing Records: 7 years (tax/accounting compliance)

Data Sharing

We do not sell your personal information.

Service Providers

• Payment Processing: Paddle (PCI-DSS compliant)
• Infrastructure: Hetzner (hosting), DigitalOcean (database/Redis), AWS S3 (storage)

Data Security

• Encryption: SSL/TLS for data in transit, industry-standard encryption at rest
• Authentication: JWT-based auth with bcrypt password hashing
• Monitoring: Regular security assessments and vulnerability scanning

Your Rights

• Access: Request a copy of your personal information
• Correction: Update inaccurate information via account settings
• Deletion: Request account and data deletion
• Data Portability: Request data in CSV or Excel format

Contact: support@onlyvalidemails.com

California & GDPR Compliance

California residents (CCPA) and EU/EEA users (GDPR) have additional privacy rights including right to know, delete, and opt-out.

Email support@onlyvalidemails.com with "CCPA Request" or "GDPR Request" in the subject line.

Payment Processing

All payments are processed by Paddle (PCI-DSS Level 1 compliant). Your payment information goes directly to Paddle's secure servers. We only receive transaction confirmations.