Terms of Service
Effective Date: November 24, 2024 • Last Updated: November 24, 2024
1. Agreement to Terms
By accessing or using Only Valid Emails by Agency Evolution ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these Terms, do not use our Service.
2. Description of Service
Only Valid Emails by Agency Evolution is a B2B email verification service that provides:
- Email Verification: 12-layer verification engine validation
- Bulk Processing: Up to 1,770 emails per minute
- API Access: Programmatic access to verification services
- Real-Time Results: Live results via Socket.IO and dashboard
- File Upload: CSV and Excel support for bulk verification
3. Eligibility
To use our Service, you must:
- Be at least 18 years of age
- Have legal capacity to enter binding contracts
- Use the Service for lawful business purposes only
4. Account Registration
- Provide accurate, current, and complete information
- Maintain confidentiality of account credentials
- You're responsible for all activities under your account
- Notify us immediately of unauthorized use: support@onlyvalidemails.com
5. Pricing and Billing
Credit-Based System: 1 credit = 1 email verification
Current Pricing Tiers
Payment Terms
- All payments processed through Paddle (PCI-DSS compliant)
- Prices in USD unless otherwise specified
- All fees non-refundable (except as required by law)
- Credits never expire while account is active
Refund Policy
Credits are non-refundable once purchased. Refunds may be provided at our discretion for:
- Service outages lasting more than 24 hours
- Technical errors preventing verification
- Billing errors or duplicate charges
Contact support@onlyvalidemails.com within 7 days of purchase to request a refund.
6. Acceptable Use Policy
You may NOT:
- Verify email addresses obtained illegally or without consent
- Use the Service for spam, phishing, or harassment
- Violate CAN-SPAM, GDPR, CCPA, or other laws
- Circumvent usage or rate limits
- Reverse engineer or decompile the Service
- Resell or redistribute without authorization
- Share account credentials or API keys
Email List Requirements
- You must have legal right to process all submitted email addresses
- Emails must be collected in compliance with applicable laws
- Maintain proper consent records
- Honor unsubscribe requests
7. API Usage
Rate Limits
- Maximum processing speed: 1,770 emails per minute
- Daily capacity: 10,000-25,000 emails
- Exceeding limits may result in throttling
- Contact us for enterprise-level limits
8. Verification Results
We strive for accurate results using our 12-layer verification engine. However:
- Results are provided "as is" without guarantees of absolute accuracy
- Email deliverability can change due to factors outside our control
- We're not responsible for decisions made based on results
12 Verification Layers
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We're not liable for indirect, incidental, special, or consequential damages
- Total liability shall not exceed amount paid in preceding 12 months, or $100, whichever is greater
- This applies to loss of profits, data, business opportunities, service interruptions, or any other matter
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES:
- No warranties of merchantability or fitness for particular purpose
- No warranties of accuracy, reliability, or completeness of results
- No warranties of uninterrupted or error-free service
11. Termination
You may cancel anytime by contacting support@onlyvalidemails.com. We may suspend or terminate immediately for:
- Violation of Terms or Acceptable Use Policy
- Fraudulent, illegal, or abusive activities
- Legal requirements or security risks
Upon termination: access disabled, unused credits forfeited, data deleted per Privacy Policy.
12. Payment Processing
All payments are processed by Paddle, our authorized payment processor. By making a purchase, you agree to Paddle's Terms of Service and Privacy Policy.
13. Changes to Terms
We may modify these Terms at any time. Changes effective 30 days after notification via email or website announcement. Continued use constitutes acceptance.
Contact Information
For questions about these Terms:
Email: support@onlyvalidemails.com
Response Time: 1-2 business days
By using Only Valid Emails by Agency Evolution, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.